Fashiondeal Terms of Service

Fashiondeal Terms of Service

Welcome to Fashiondeal.

These Terms of Service explain the rules that apply when you visit fashiondeal.cn, create an account, place an order, contact customer service, or use any service available through our website.

Throughout these Terms of Service, “Fashiondeal,” “we,” “us,” and “our” refer to the website and its operating team. “You” and “your” refer to website visitors, customers, account holders, and other users.

By visiting our website or purchasing a product, you agree to these Terms of Service and the policies referenced on the website, including our Privacy Policy, Shipping Policy, Return Policy, and Customer Service information.

Please stop using the website if you do not agree with these Terms.

1. Website Eligibility

By using this website, you confirm that:

  • You have the legal capacity to enter into a purchase agreement;

  • You meet the minimum legal age required in your country or region;

  • The information you provide is accurate and complete;

  • You are authorized to use the selected payment method;

  • You will use the website only for lawful purposes.

Parents or legal guardians are responsible for purchases made by minors using their devices, accounts, or payment methods.

2. Acceptable Use

You may use the website for personal shopping and other lawful purposes.

You must not:

  • Use the website for unlawful, fraudulent, deceptive, or abusive activity;

  • Submit false billing, payment, identity, or shipping information;

  • Attempt to gain unauthorized access to another customer’s account;

  • Interfere with the operation or security of the website;

  • Introduce viruses, malicious code, or other harmful technology;

  • Copy, scrape, reproduce, or commercially exploit website content without permission;

  • Use automated systems to collect website data without authorization;

  • Violate copyright, trademark, privacy, or other applicable rights;

  • Place orders using stolen or unauthorized payment information.

We may restrict or terminate access when we reasonably believe that a user has violated these Terms or created a security or fraud risk.

3. Customer Accounts

You may be able to create an account to view orders, save delivery information, or use other account features.

You are responsible for:

  • Keeping your login information confidential;

  • Providing accurate account information;

  • Updating outdated contact or delivery details;

  • All activity conducted through your account;

  • Contacting us promptly if you suspect unauthorized account use.

Fashiondeal is not responsible for losses caused by a customer’s failure to protect account credentials, except where otherwise required by applicable law.

4. Product Information

Fashiondeal offers clothing and related products, including short shirts, summer tank tops, short-sleeve apparel, graphic T-shirts, and other items displayed on the website.

We make reasonable efforts to provide accurate:

  • Product names;

  • Images;

  • Descriptions;

  • Sizes and measurements;

  • Colors;

  • Materials;

  • Prices;

  • Availability information.

However, minor differences may occur because of:

  • Screen or display settings;

  • Product photography and lighting;

  • Manufacturing processes;

  • Measurement methods;

  • Fabric batches;

  • Packaging updates.

Customers should review the product description, available options, and size information carefully before placing an order.

Images may include styling accessories or decorative items that are not included with the purchased product unless specifically stated.

5. Product Availability

Product availability may change without notice.

Adding a product to your shopping cart does not reserve inventory.

In some cases, an item may become unavailable after an order is placed because of:

  • Inventory updates;

  • Product damage discovered during inspection;

  • Supplier changes;

  • System errors;

  • Unexpected order volume;

  • Other stock-related circumstances.

If an ordered product becomes unavailable, we may contact you and offer:

  • A replacement product;

  • An order adjustment;

  • Store credit;

  • A refund for the unavailable item;

  • Cancellation and refund of the affected order.

Any product-specific processing status displayed on the product page will apply to that product.

6. Prices and Currencies

Product prices are displayed in the selected website currency.

Displayed currency conversions may be estimates. The final amount charged may depend on:

  • The currency selected at checkout;

  • The payment provider;

  • The customer’s bank or card issuer;

  • Applicable exchange rates;

  • Bank or currency-conversion fees.

Prices may change without notice.

The price shown at checkout when the order is submitted will normally apply to that purchase.

If an obvious pricing, currency, discount, or technical error occurs, we may:

  • Contact you to confirm the correct price;

  • Correct the order;

  • Cancel the affected item;

  • Issue an applicable refund.

7. Orders

Submitting an order is an offer to purchase the selected products.

An automatic order-confirmation email confirms that we have received the order. It does not always mean that the order has been finally accepted or shipped.

Before accepting or processing an order, we may review:

  • Payment status;

  • Product availability;

  • Shipping information;

  • Address completeness;

  • Fraud or security risk;

  • Order quantity;

  • Delivery restrictions.

We may refuse, hold, or cancel an order because of:

  • Payment failure;

  • Suspected fraud or unauthorized payment;

  • Incorrect or incomplete information;

  • Product unavailability;

  • Pricing or technical errors;

  • Delivery restrictions;

  • Unusual order quantity;

  • Suspected resale or policy abuse;

  • Applicable legal requirements.

If we cancel a successfully paid order, the applicable amount will be refunded to the original payment method.

8. Payment

Available payment methods will be shown at checkout.

By submitting an order, you authorize the selected payment provider to process the amount displayed at checkout.

Payments may be processed by third-party payment providers, including PayPal or card-payment services.

Payment providers may independently:

  • Approve or decline a transaction;

  • Conduct security or fraud checks;

  • Request additional verification;

  • Delay or reverse a payment;

  • Apply their own terms and privacy policies.

Fashiondeal does not normally receive or store complete card numbers, payment passwords, or full payment-security details.

Customers must not send complete card information by email or customer-service message.

9. Order Information

Customers are responsible for checking the following information before submitting an order:

  • Product;

  • Size;

  • Color;

  • Quantity;

  • Recipient name;

  • Shipping address;

  • Postal code;

  • Telephone number;

  • Email address.

Contact customer service as soon as possible if you discover an error.

We will try to make changes before packing or shipment begins, but changes cannot be guaranteed.

An order change or cancellation is only confirmed after you receive written confirmation from customer service.

10. Shipping and Delivery

Shipping and delivery are governed by the Fashiondeal Shipping Policy.

Order processing time and transportation time are separate.

The applicable processing status and estimated delivery information shown on the product page, at checkout, or in the Shipping Policy will apply to the order.

Delivery estimates are not guaranteed arrival dates.

Delivery may be affected by:

  • Customs inspections;

  • Carrier operations;

  • Public holidays;

  • Peak logistics periods;

  • Severe weather;

  • Local delivery conditions;

  • Remote destinations;

  • Incorrect or incomplete addresses;

  • Events beyond our reasonable control.

An order may be divided into multiple packages. Separate packages may have different tracking numbers and may arrive on different dates.

11. Shipping Address

Customers must provide a complete and accessible delivery address.

Fashiondeal is not responsible for delivery failure or additional costs caused by:

  • An incorrect address;

  • A missing apartment or unit number;

  • An incorrect postal code;

  • An invalid telephone number;

  • An inaccessible delivery location;

  • Failure to collect the package;

  • Refusal of delivery for reasons not caused by Fashiondeal.

When a package is returned for a customer-related reason, return shipping, redelivery, customs fees, or other related costs may be deducted from an applicable refund where permitted by law.

12. Tracking Information

Tracking information will normally be provided after the package has been shipped.

Tracking may require several business days to become active after the package is handed to the carrier.

Customers should allow additional time during:

  • Customs processing;

  • Public holidays;

  • Peak shipping periods;

  • Carrier transfers;

  • Local delivery arrangements.

Contact customer service if tracking has not updated for an extended period.

Please include your order number when requesting tracking assistance.

13. Order Changes and Cancellations

You may request an order change or cancellation before the order enters packing or shipment.

Once processing or shipment has begun, we may no longer be able to:

  • Change the product;

  • Change the size or color;

  • Change the quantity;

  • Change the delivery address;

  • Add or remove products;

  • Cancel the order.

Once a package has shipped, customers may request a return after delivery according to the Fashiondeal Return Policy.

14. Returns and Refunds

Eligible return requests may be submitted within 15 days after delivery, subject to the Fashiondeal Return Policy.

Returned products must normally be:

  • Unused;

  • Unworn;

  • Unwashed;

  • Undamaged;

  • In their original condition;

  • Returned with original tags, packaging, and accessories.

Customers must contact Fashiondeal before sending a return.

Do not send a product to the address shown on the original shipping package unless customer service confirms that address in writing.

Unauthorized returns may be delayed, rejected, or returned to the sender.

Refunds are issued to the original payment method after the returned product has been received, inspected, and approved.

The time required for funds to appear depends on the bank, card issuer, PayPal, or other payment provider.

15. Return Shipping Costs

Return shipping responsibility depends on the reason for the return.

When a verified return is caused by:

  • An incorrect product;

  • A damaged product;

  • A defective product;

  • A confirmed Fashiondeal fulfilment error,

we will review the case and provide an appropriate resolution.

For returns caused by:

  • Change of mind;

  • Incorrect size selection;

  • Incorrect color selection;

  • Personal preference;

  • Ordering the wrong product,

the customer is normally responsible for return shipping and related costs.

Original shipping fees, customs duties, taxes, brokerage charges, and other external costs may be non-refundable unless required by law.

16. Product Warranty

Eligible products include a 60-day limited warranty against verified defects in materials or workmanship, calculated from the delivery date.

The warranty does not normally cover:

  • Normal wear and tear;

  • Accidental damage;

  • Improper use;

  • Incorrect washing or care;

  • Damage caused by heat, moisture, chemicals, pressure, or storage;

  • Unauthorized alteration or repair;

  • Damage occurring after delivery;

  • Minor color or measurement differences that do not affect normal use.

Customers requesting warranty assistance may be required to provide:

  • Order number;

  • Product photographs;

  • Video evidence;

  • Images of the package and shipping label;

  • A description of the issue.

17. Promotions and Discount Codes

Promotions, coupons, and discount codes may:

  • Apply only to selected products;

  • Require a minimum purchase amount;

  • Apply only to selected customers or destinations;

  • Have an expiration date;

  • Be limited to one use per order or customer;

  • Exclude shipping, taxes, or other charges;

  • Be unavailable for combination with another promotion.

We may refuse or cancel a discount obtained through technical error, misuse, manipulation, or unauthorized distribution.

Unless otherwise stated, promotional coupons have no cash value and cannot be exchanged for cash.

18. Reviews and Customer Content

Customers may be able to submit reviews, photographs, videos, comments, or other content.

By submitting content, you confirm that:

  • The content reflects a genuine experience;

  • You own the content or have permission to use it;

  • It does not violate another party’s rights;

  • It does not contain unlawful, abusive, defamatory, or misleading material;

  • Any incentive or reward has been disclosed where legally required.

You allow Fashiondeal to display and use submitted content for website, customer-service, and marketing purposes, subject to applicable law.

We may remove content that violates these Terms.

19. Intellectual Property

Website content, including original text, graphics, logos, page designs, product presentations, photographs, videos, and software, is owned by or licensed to Fashiondeal.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit protected website content without written permission.

Third-party trademarks, names, images, and other intellectual property remain the property of their respective owners.

20. Third-Party Services

The website may use or link to third-party services, including:

  • Payment providers;

  • Shipping carriers;

  • Tracking platforms;

  • Analytics services;

  • Social-media platforms;

  • Other external websites.

Third parties operate under their own terms and privacy policies.

Fashiondeal does not control independent third-party websites or services and is not responsible for their content, security, availability, or separate actions, except where required by law.

21. Privacy

The collection, use, storage, and sharing of personal information are described in the Fashiondeal Privacy Policy.

By using the website, you acknowledge that personal information may be processed as described in that policy.

We do not sell customer personal information.

22. Website Availability

We may update, maintain, suspend, restrict, or discontinue any part of the website for:

  • Maintenance;

  • Security;

  • Technical updates;

  • Product changes;

  • Business reasons;

  • Legal requirements.

We do not guarantee that the website will always be uninterrupted, error-free, or compatible with every device or browser.

23. Disclaimer

We make reasonable efforts to keep website and product information accurate.

However, the website may occasionally contain:

  • Typographical errors;

  • Inaccurate descriptions;

  • Pricing errors;

  • Availability errors;

  • Outdated information;

  • Technical problems.

We may correct errors or update information without prior notice.

Nothing in these Terms excludes consumer rights or legal protections that cannot lawfully be excluded.

24. Limitation of Liability

To the fullest extent permitted by applicable law, Fashiondeal will not be responsible for indirect, incidental, special, or consequential losses resulting from use of the website or purchase of a product.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability arising from fraud, intentional misconduct, or mandatory consumer protections.

Where permitted by law, Fashiondeal’s total liability relating to an order will not exceed the amount paid for the product or order giving rise to the claim.

25. Fraud and Policy Abuse

We may refuse service, cancel an order, or reject a claim when there is reasonable evidence of:

  • Unauthorized payment;

  • Fraud;

  • False delivery claims;

  • Product substitution;

  • Altered or misleading evidence;

  • Deliberate product damage;

  • Abusive return activity;

  • Misuse of promotions;

  • Violation of these Terms.

We may preserve and disclose relevant information when required for fraud prevention, payment disputes, legal proceedings, or lawful requests.

26. Consumer Rights

These Terms do not limit mandatory consumer rights available under applicable law.

If the law in your country or region provides stronger consumer rights, those mandatory rights will continue to apply.

27. Changes to These Terms

We may update these Terms because of changes to:

  • Website features;

  • Products;

  • Payment methods;

  • Shipping arrangements;

  • Business practices;

  • Legal or regulatory requirements.

The latest version will be published on this page.

Continued use of the website after an update means that the revised Terms apply to future use and purchases, subject to applicable law.

28. Contact Us

For questions about these Terms of Service, contact:

Brand: Fashiondeal
Website: fashiondeal.cn
Service Email: Aurelius0914@hotmail.com
Work Hours: 9:00–18:00

If your question relates to an order, please include your order number and the email address used at checkout.